There once was a time when rebuilding horizontal packaging machines was commonplace. The process typically started with a customer shipping the machine back to the manufacturer or a rebuild facility. From there, the machine would be stripped down and all essential parts, including gearboxes, assemblies, line shafts, bearings, and other mechanical linkage mechanisms, would be […]
Service
Minimize Unplanned Downtime with Preventive Maintenance Kits from Ossid
By Tyler Murray Winter and spring are historically slower periods for many of our customers, making it an ideal time to ensure your packaging equipment is in top shape before the busier summer months. One of the best ways to do that is with Ossid’s preventive maintenance kits. Designed specifically for machines in our tray […]
Crafting Solutions, Building Trust: Josh Fannon on Ossid’s Service Excellence
At Ossid, we pride ourselves on delivering more than just machinery—we deliver solutions tailored to meet the unique needs of each customer. Our approach is rooted in understanding the complexities of your operations and ensuring that every aspect of our service is customized to address your specific challenges. Josh Fannon, our dedicated Technical Service Manager, […]
Building Lasting Customer Relationships at Ossid [Video Transcript]
Welcome to the Ossid Employee Spotlight Series, where you get an exclusive look at the remarkable individuals who make up our dedicated team. Meet the faces behind Ossid and discover the passion, expertise, and commitment that drive us forward. In each episode, we delve into the stories of our team members, showcasing their unwavering dedication […]
Protecting Your Packaging Investment: Ossid’s Aftermarket Parts & Service
In the dynamic world of packaging solutions, reliability and efficiency are non-negotiables. At Ossid, we understand the critical importance of keeping your operations running smoothly and effectively. That’s why we offer a comprehensive aftermarket parts and service program designed to meet your every need. From OEM parts to trusted service technicians and preventative maintenance programs, […]